1. How long will it take to receive my order?
Most orders are delivered within 3–7 business days, depending on your location. Delivery times may vary during festivals or due to unforeseen courier delays.
2. How can I track my order?
Once your order has been shipped, you will receive your tracking details via email or SMS (where available), allowing you to monitor your shipment.
3. Can I return or exchange my order?
Yes. We offer returns and exchanges in accordance with our Refund & Returns Policy. Please review that page for complete details and eligibility.
4. How do I choose the correct size?
A detailed Size Chart is available on every product page to help you choose the right fit before placing your order.
5. What payment methods do you accept?
We accept secure online payments, including UPI, Debit Cards, Credit Cards, Net Banking, and Cash on Delivery (COD) where available. The available payment methods will be displayed during checkout.
6. How can I contact ForgeGen?
If you have any questions or need assistance, you can contact us at:
Email: anujt693@gmail.com
We aim to respond to all enquiries within 24 business hours.
7. Does ForgeGen conduct giveaways?
Yes! ForgeGen regularly conducts promotional giveaways and reward campaigns. Eligibility, prize details, and giveaway rules will be announced on our website and official social media channels. Please refer to our Giveaway page for the latest information.